Hernando County, FL
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HCUD Main Office
15365 Cortez Blvd.
Brooksville, FL 34613
Phone (352) 540-4368
Did you know, our Customer Service teams busiest time of the day is between 11:00am – 1:00pm and unfortunately, our customers can expect longer wait times.
Best times to contact us, with little to no wait time, is between 8:30am – 10:00am and 2:30pm – 4:00pm
Customer Service, Billing & Collections
15365 Cortez Blvd.
Brooksville, FL 34613
Phone (352) 754-4037
Fax (352) 754-4962
Emergency Service
Phone (352) 754-4037
Hours of Operation
HCUD Main Office
Monday - Friday
8 a.m. - 4:30 p.m.
Customer Service, Billing & Collections
Monday - Thursday
8 a.m. - 4:25 p.m.
Friday
8:30 a.m. - 4:25 p.m.
Utilities Staff
| HCUD Admin Staff: | ||
|---|---|---|
| Brad Smith | Interim Director of Utilities | Email |
| Penny Grocholski | Utilities Administrative Coordinator | |
| HCUD Customer Service Staff: |
||
|---|---|---|
| Melissa Cosme | Utilities Business Manager | |
| Jennifer Byron | Operations Support Specialist | |
| Charlie Jennings |
Billing/Collections Supervisor | |
| Maryellen Waite |
Customer Relations Supervisor | |
| Clinton Taylor | Service Representative Supervisor | |
| Sandy Arnold | Commercial Account Specialist | |
| HCUD Engineering Staff (352) 540-4368 | |||
|---|---|---|---|
| Scott Rimby | Interim Capital Program Manager | Ext. 35129 | Email |
| Jason Hurd | Utilities Modeler | Ext. 35128 | |
| Charles (Allen) Turner | Utilities Senior Project Manager | Ext. 35132 | |
| Greg Watkins | Utilities Development Review Coordinator | Ext. 35148 | |
|
Andrew Laurie |
Development Services Assistant | Ext. 35147 | |
| Josh Walker | Project Manager/Utility Liaison | Ext. 35127 | |
| Kerry Jones | Project Manager | Ext. 35151 | |
| Hunter Newton | Project Manager | Ext. 35119 | |
| Nate Smith | Project Manager | Ext. 35101 | |
| Chris Higgins | Construction Coordinator | Ext. 35130 | |
| John Schantl | Construction Coordinator |
Ext. 35131 | |
|
Ryan Goodwin |
Construction Coordinator | Ext. 35423 | |
|
Jared Bedingfield |
Operations Support Specialist | Ext. 35859 | Email |
| HCUD Finance Staff: | ||
|---|---|---|
| Grace Sheppard | Chief Financial Officer | |
| Trina Tejera | Operations Specialist | |
| Tia Richardson | Finance Specialist | |
| Jessica Alvarez | Accounting Clerk II | |
| Adrianna Cueto | Accounting Clerk II | Email |
| Aliza Torres | Accounting Clerk III | |
| Mariane Micheo | Senior Accounting Clerk |
| Water Resources Staff: | ||
|---|---|---|
| Alys Brockway | Water Resource Manager | |
| Colby Pitts | Florida-Friendly Landscaping™ Program Coordinator |
